On Management
19 recommendations so that people feel better treated in companies.
Taking time to share your knowledge helps employees feel valued and respected. The great manager is generous with his time—and his knowledge—spending time explaining why things are done a certain way and being sure others understand. He invites people to ask questions. He educates and trains and teaches. He doesn’t hoard knowledge. He doesn’t hold onto information. He shares it.
Great managers share their knowledge with their employees. They know that their employees want to know more than just how to do their jobs; they want to know the whys behind the tasks. They want to understand the big picture. They want to know what the company is doing, where it’s going, and how their work plays a role. They want to know how their work connects to other parts of the company. They want to know what the company is doing to be successful. They want to know what the company’s values are and how they fit into the company’s culture. They want to know how the company is doing financially, and how the company is making a difference in the world (or why it’s not).
Great managers realize that their employees are smart, and they recognize that their employees can be trusted. Great managers share their knowledge because they trust in their employees’ ability to handle the information without becoming distracted by it. They realize that the more their employees know about the company, the more excited and engaged they’ll be. They know that the more their employees know about the company, the more motivated they’ll be. Great managers know that the best way to learn is to teach. They believe that this is the best way to build their employees’ knowledge, confidence, and skills.
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